We check your new flat for leaks, damaged tiles and electrical faults while fixing them is still the builder’s job. Then we chase your builder for photo proof of each repair.
₹1,17,000 What the 31 defects in our example flat would cost to fix yourself. See the estimate ↓
See the repair proof yourself.Example
YOUR REPAIR RECORD
Emerald Bay · B-301
Inspected 14 Aug · 31 defects recorded
19 of 31 closed with proof12 with builder
07
KitchenSink drains slowly
Closed with proof
12
BedroomDoor doesn’t latch
With builder
18
Living roomSocket has no power
Closed with proof
23
BathroomWater pools near drain
With builder
28
BalconyChipped corner tile
Closed with proof
5 of 31 items shownUpdated 1 Sep
Possession ManagerRepair updates on WhatsApp
Example repair photo
Repair update · Defect 7
Kitchen: sink drains slowly.
The builder’s team sent photo proof. This item is now closed with proof.
19 of 31 closed · 12 with builder
11:42
Try it: approve the update, or flag a concern.
“Closed with proof” means the builder sent evidence of a repair. Your approval—or your concern—is recorded separately.
01 Inspect02 Record03 Follow up04 Get proof05 Closing report
The home you’ve spent years saving for
You’ve planned a life here. Repairs weren’t part of it.
You know where the sofa will go. What the bedroom will look like. How it will feel to finally have a place of your own.
Moving that furniture again to repair a damp wall? Paying a contractor for a repair that was the builder’s to make? Fitting follow-ups around your working day? That wasn’t the plan.
And getting the keys doesn’t always bring the repairs to an end.
If the repairs were yours
Small defects. Not small bills.
Until you take possession, the builder’s team is still on site and every repair is theirs to make. We record each defect, send the list to their team and follow up until there’s photo proof.
After the keys, that team moves on. A repair becomes a contractor you find, pay and wait for. Here’s what the 31 defects in our example flat would cost at Mumbai contractor rates.
IF YOU PAID FOR THE REPAIRS
Emerald Bay · B-301
31 defects recorded 14 Aug · Mumbai contractor rates
23
BathroomWater pools near drainBreak the floor, redo the waterproofing and slope, re-tile
₹40,000
03
BedroomDamp patch on the wall behind the bathroomSeal the bathroom side, treat and repaint the wall
₹20,000
31
BedroomHairline cracks, patchy paintFill, putty and repaint the room
₹14,000
09
Living roomHollow tiles near the entranceLift and re-lay the tiles, if a matching lot can be found
₹12,000
15
Living roomRain comes in at the balcony door trackRe-seal the frame, clear the track drains, fit new rollers
₹6,000
18
Living roomSocket has no powerElectrician: trace the fault, re-pull one wire
₹4,000
12
BedroomDoor doesn’t latchCarpenter: re-hang the door, refit the latch
₹3,500
07
KitchenSink drains slowlyPlumber: clear and refit the trap
Your inspection + follow-up · 2 BHKLess than re-laying one bathroom floor.
₹15,000
An illustrative estimate at 2026 Mumbai contractor rates, not a quote. Actual costs vary by flat, material match and access. We don’t make repairs ourselves; we record each defect and follow up with the builder’s team until there’s proof.
A reported case · Crescent Bay, Mumbai
Handed over in 2018. Still seeking repairs in 2026.
2018
Possession handed over
2026
Regulator directs pending repairs
Hindustan Times reported unresolved leakage and safety complaints at Crescent Bay’s Tower 5, including common-area issues. It said Maharashtra’s property regulator, MahaRERA, directed L&T Parel Project LLP to complete pending work.
Photographs and earlier follow-ups were part of the record described in the report.
Our flat inspection covers accessible areas inside your home. The shared building systems in this case require a separate assessment.
You shouldn’t have to become an inspector to buy a home.
Or spend your evenings remembering which photo you sent to whom. We inspect, explain what we find and follow up with the builder’s team. Every defect we record stays visible, along with what happened next.
Finding a defect is the start. Following up is part of our job, too.
Both services inspect your flat. Here’s what happens afterwards.
After the inspection
Inspection only
Possession Manager
Who follows up?
Inspection onlyYou send the list and chase replies.
With usWe send it and remind the builder.
What counts as a repair update?
Inspection onlyYou collect the builder’s responses.
With usWe request a photo or video of each repair.
What do you have at the end?
Inspection onlyThe original report and your messages.
With usEvery defect, repair photo, date and concern together.
Someone to check. Someone to follow up.
You plan the move. We keep track of the repairs.
Every update comes to you on WhatsApp. You can see what’s been reported, what the builder sent back and what still needs a response.
01
Tell us when you’re getting the keys.
Send your project, flat number and possession date. Ideally, book 2–3 weeks ahead, before signing the possession letter.
02
Walk your home with someone who knows what to check.
Our inspector follows a defined checklist, photographs defects and marks their priority. Allow 3–5 hours for a 2 or 3 BHK. Come along and ask questions.
03
Know what needs attention that day.
Your defect list arrives on WhatsApp the same day. Each item has a room, photo and date. You can see exactly what was found.
04
Let us do the chasing.
We send the list to the builder’s team, request repair photos and remind them about open items. You receive each update and can approve it or flag a concern.
05
Keep the whole story, including your concerns.
When every item has builder proof, you get the closing report. Every photo, date and concern you raised stays in it—even if the builder considers a repair finished.
Your closing report
“But I said it still wasn’t right.” That stays in the record.
Example closing record31 of 31 closed with proof
24 approved by you · 3 flagged by you
A repair photo doesn’t erase your concern. Every flag you raise stays in your record and the closing report, in your own words.
“Closed with proof” records the builder’s evidence. It doesn’t mean you approved every repair.
You won’t have to remember who said what. Photos, dates, requests, reminders and replies stay together. Download the full record if you need to take a complaint further. We document the facts; we don’t give legal advice.
Send your project, flat number and possession date.
What we check
Beyond how the flat looks.
Does the water drain? Does the door lock? Do the sockets work? We check the things your family will depend on every day.
Cracks, loose or hollow tiles, uneven surfaces and paint defects.
Plumbing & drainage
Leaking taps, slow drains and water flow.
Electrical points
Sockets, switches and accessible electrical fittings.
Doors & windows
Locks, latches, alignment and seals.
Dampness & water leaks
Damp patches and visible signs of water leaking into walls or rooms.
Installed fittings
Bathroom and kitchen fittings: secure, undamaged and working as expected.
Safety checks
Visible hazards and accessible safety features inside your flat.
Room measurements
Room dimensions, measured and recorded where we have access.
The checklist version is saved with your inspection. Some checks need access, electricity and water to be available.
One fixed price for your flat.
We inspect. We do the chasing.
Your inspection, same-day defect list and builder follow-ups are included. We keep following up until every recorded item has repair proof. You get WhatsApp updates and a closing report to keep. Each price is less than re-laying one bathroom floor, which runs to ₹40,000 at Mumbai contractor rates.
1 BHK
1 bedroom
₹10,000
Inspection + follow-up
2 BHK
2 bedrooms
₹15,000
Inspection + follow-up
3 BHK
3 bedrooms
₹17,000
Inspection + follow-up
4 BHK
4 bedrooms
₹20,000
Inspection + follow-up
Optional second visit · Final check
We can come back and check the repairs, too.
Add one return visit to the service above. Our inspector checks each repair in person. You don’t have to approve the builder’s photos yourself. Items stay “awaiting final check” until verified on site.
+ ₹5,000For any flat size
With the optional return visit
From the first photo to a repair checked in person.
Here’s how one defect can move through the record when you include the Final check.
See one repair, from first report to final check
One defect. The whole story.
Example with Final check
Kitchen sink drains slowly.
Defect 7 · Kitchen · B-301
Defect recordedPhoto, room and priority saved
Sent to the builderRepair and photo proof requested
21 & 28 Aug
Reminded twiceStill open. Still being followed up.
Repair proof receivedAwaiting the final check
Verified on siteOur inspector checked the repair
Closed after 20 days2 reminders
An illustrative timeline, not a promised repair time.
No hourly billingBuilder reminders includedYour full record to keep
The questions on your mind
“What if the builder still doesn’t fix it?”
It’s a fair question. Here’s what we can do, and where the limits are.
When should I book?
Ideally 2–3 weeks before the builder’s possession date, and before you sign the possession letter. This leaves time for the inspection and for the builder to make repairs. If your date is closer, message us to check availability.
Who pays for the repairs?
Before possession, the builder. Every defect we record goes to their team to repair as part of your handover, at no cost to you. After you take the keys, their site team usually moves on, and a repair means a contractor you find and pay: ₹1,17,000 on our example flat. We can’t force the builder to fix anything. What we do is put every defect on record, with a photo and date, before you sign the possession letter, and keep following up until there’s proof.
What if the builder ignores the list?
We keep following up and recording each request and reminder. An item without repair proof stays open. We can’t force the builder to respond or promise a repair date. You still have a dated record of what was reported and what happened next.
Do I have to refuse possession?
No. You decide when to take the keys. If you do so with repairs outstanding, those items remain open in your record and we continue following up. The service does not require you to delay possession or advise you on what to sign.
Is the final inspection included?
The first inspection and follow-up are included. A return visit costs ₹5,000 extra for any flat size. With this Final check, repair photos leave items awaiting inspection; only repairs our inspector checks successfully are marked “verified on site.”
Does the builder have to agree to use this?
No separate agreement or app installation is required. We send the list to the builder’s representative on WhatsApp, as a buyer would, and give their team a simple form to upload repair photos. The builder is not obliged to respond or use it. You’ll need to arrange access for our inspection.
Does a repair photo mean I’ve approved the work?
No. “Closed with proof” means the builder has sent a photo or video of the repair. “Approved by you” is a separate mark. If you flag a concern, your exact words stay in the record and closing report, and we notify the builder’s team once. A flag does not remove their submitted proof or automatically reopen the item. For independent verification, choose the Final check.
Is this a warranty?
No. It is an inspection of the accessible parts of your flat at a particular time, followed by a record of repairs and responses. It cannot guarantee that hidden or future defects won’t appear. We document what we find; we don’t provide a warranty or legal advice.
Can I be there during the inspection?
Yes. You’re welcome to walk through the flat with our inspector, ask questions and point out anything you’ve noticed. Allow around 3–5 hours for a 2 or 3 BHK.
Which cities do you cover?
We’re starting in one city and adding projects one at a time. Send your city, project name and possession date on WhatsApp. We’ll confirm coverage and availability before you book.
New home. Inspection first.
Find the problems. Before you unpack.
Send your project and possession date. Inspection + builder follow-up from ₹10,000.
For developers
A clearer handover. For every flat.
Keep each flat’s defect list, contractor repair photos and dated handover inspection record in one place.
